Cookie Policy

Introduction

Our website uses Cookies for various purposes. Cookies are small text parcels sent to and from a website, which is then stored on your computer by your browser. Without a Cookie a website cannot distinguish between different users, which can lead to essential functionality of a site not working as expected. This policy explains how Cookies are used on our website and how you can control them.

In this policy, we/us/website refers to https://www.westbrookcycles.co.uk

How We Use Cookies

We use Cookies to define sessions, provide essential site features and track visitors anonymously for analytical purposes. We regularly carry out an audit of the cookies used on our website and have categorised them into the following:

Essential cookies

Functional cookies

Third party cookies

The below tables highlight all of the Cookies in use on this website. The Duration specifies how long they live on your computer until they are removed or renewed. Each type of Cookie may occur multiple times, each with different Name(s). We grouped these together for readability purposes.

Essential cookies

These Cookies are required by the website in order to work as expected. Without them, you may be unable to browse parts of the website or view it at all.

CookieName(s)DurationDescription
ASP.NET SessionASP.NET_SessionIdSessionIdentifies your Session as you browse the site
BasketIDBasketID30 DaysIdentifies your Basket contents
ReferenceReference2 DaysIdentifies your Order during the Checkout process
ContactIDContactID2 MonthsIdentifies you during the Checkout process
CurrencyCurrency2 DaysTracks your chosen Currency
SelectedOptionSelectedOption2 DaysTracks your chosen Delivery option

Functional cookies

These Cookies are used by features of our website to identify you and your preferences as you use the site. It is possible to use the website without these, though you may see a degraded experience.

CookieName(s)DurationDescription
LongTermSourceLongTermSource30 DaysUsed for affiliate tracking
PlatformPlatform30 DaysDistinguishes between Mobile and Desktop users
PurchasedPurchased2 MonthsTracks whether you have made a previous purchase before

Third party cookies

These Cookies are used by selected third parties we have chosen to integrate with. They are used mainly for tracking purposes so that we can further improve the site for the future. They may also be used for integrating with social sites to further enhance your website experience.

CookieName(s)DurationDescription
adnxs.comanj, uuid23 MonthsRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.
bing.comSRM_B1 YearTracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services.
c.clarity.msSMSessionRegisters a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.
c.clarity.msANONCHK1 DayRegisters data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.
doubleclick.netIDE1 YearUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
doubleclick.nettest_cookie1 DayUsed to check if the user's browser supports cookies.
MicrosoftMUID1 YearUsed widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
paypal.com{[SessionID#27], enforce_policy}1 DayThis cookie is provided by PayPal. The cookie is used in context with transactions on the website - The cookie is necessary for secure transactions.
paypal.comts_c3 YearsUsed in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal.
Hotjar_hjAbsoluteSessionInProgress,VariedUsed by Hotjar cross-platform behavior analytics platform
Hotjar_hjFirstSeen,VariedUsed by Hotjar cross-platform behavior analytics platform
HotjarhjIncludedInPageviewSample,VariedUsed by Hotjar cross-platform behavior analytics platform
HotjarhjIncludedInSessionSample,VariedUsed by Hotjar cross-platform behavior analytics platform
Hotjar_hjRecordingLastActivity,VariedUsed by Hotjar cross-platform behavior analytics platform
Hotjar_hjSession_#,VariedUsed by Hotjar cross-platform behavior analytics platform
Hotjar_hjSessionUser_#,VariedUsed by Hotjar cross-platform behavior analytics platform
HotjarhjTLDTest,VariedUsed by Hotjar cross-platform behavior analytics platform
Hotjar_hjRecordingEnabledVariedUsed by Hotjar cross-platform behavior analytics platform

Controlling cookies

By default, all of the above Cookies are in use on our website. However, if you wish to take control of these cookies you can do so by following the instructions below for your browser:

Internet Explorer
Chrome
Firefox
Safari
Opera

This will allow you to remove Cookies or prevent using them altogether. Remember, turning off Cookies in your browser will affect all websites not just this one. If you later decide you'd like to allow Cookies, then simply adjust your browser settings and continue using the website; Cookies will then be sent to and from our website.